Shipping policy

Product Processing Time:

Usually, ships within 1-3 days after receiving payment.

When will I receive my order?

Please be aware that each item in your order may ship separately.

Processing of orders can take up to 2 to 3 days and sometimes 2 weeks based on stock. This is not the norm but can happen based on different factors. This may vary depending on different things going on such as promotional events, sales, and holidays. We always do our best to get you your order as quickly as possible. For standard delivery (based on your location) should be 5 to10 business days after processing, Keep in mind there may be shipping delays due to unforeseen and uncontrollable circumstances. For international orders, there can be delays because of customs.

Deliveries to Hawaii, Alaska, Canada, and internationally will experience longer delivery times. Please also allow 1-2 additional days for shipping to rural ZIP codes and during peak shipping periods or promotional events. We really appreciate your patience.

If you have not received your order after 3 weeks please contact us immediately.

Can I change my order once it is placed?

Once your order is placed, we can accommodate changes to your order up until we ship it, however, we have a strict no cancellation policy. Please make sure before submitting your order that all your information is correct. We will not take responsibility for any incorrect information submitted after the item has shipped.

Once again, before ordering make sure that you understand and agree to this policy.

WE DO OUR BEST TO SHIP OUT ASAP, HOWEVER, PLEASE ALLOW UP TO 1-3 WEEKS TO RECEIVE YOUR ORDER. IF AFTER 3 WEEKS YOU HAVE NOT RECEIVED ANY TRACKING INFO. PLEASE DO NOT HESITATE IN CONTACTING US.

Thank you,
REK Cosmetics